Rapid Push Verification
For general Push troubleshooting, we highly recommend using Localytics Rapid Push Verification to help you confirm that you have properly configured your app to receive Localytics push notifications and detects any issues with your integration, providing guidance on how you can fix the problem.
The Rapid Push Verification page can be found in your instance of Localytics in the "Settings" page. For more on accessing this as well as a more in-depth discussion of its features, check out this article as well as this blog post.
Alternative Method: Charles Proxy
You could also use Charles Proxy to see data as it gets passed from client to server. To set up Charles Proxy and connect your device, use these instructions from another Help article. Following that article will show you how to download Charles Proxy to see live data being collected by Localytics in raw form.
Once those steps are followed, you will then have access to the raw data within Charles. To find your push token, view the string of data and look for a field labeled "push
". This represents your push token. If you are in a developer build of your app, you will then see "dpush
". In the image below, you can see the push token outlined in red.
For more information around installing our SDK to automatically collect push tokens, check out our developer documentation for iOS and Android.