- Confirm you have followed the instructions outlined here.
- All Facebook app-install campaigns must be created in the Facebook dashboard.
- In Localytics, Attribution Settings, confirm that you have correctly entered the Facebook-generated App ID.
- In Facebook's ad management portal, confirm that you associated your Facebook ad campaign with the correct version of your iOS/Android app.
- Confirm that when first configuring your Facebook App Install campaign (see below), you choose the app from the dropdown, rather than entering App Store/Google Play Store URL
- Confirm that you are running "App Installs" Facebook campaigns.
- On iOS, verify that your app includes the Localytics AdSupport.framework.
- Localytics won't know about any of your campaigns until you actually acquire a new user from a campaign.