Localytics will retain data for use in the Dashboard and Query API in our data stores for 37 months. All data older than 37 months will be deleted on an ongoing basis. All dashboard queries are restricted to a date window spanning 396 days. This means, for example, that you can query data from 37 months ago but the total time range you select for that query cannot span more than 396 days from start to finish.
Importantly, if your subscription entitles you to Raw Data - i.e. data written in JSON format to an Amazon Web Services (AWS) service called S3 - this data is not subject to the 37 month data retention policy. In other words, the Raw Data will not be deleted from your AWS location.