The Workflow builder enables marketers to create personalized, multistep workflows that are triggered by a user's behavior. You can design each operation to branch out and adapt based on how your users are interacting with each message.
With Workflow builder, you can go beyond sending standalone messages. Start creating immersive experiences that reach across messaging channels to provide a unique customer experience to each user.
To access the new Workflow builder you'll need to have an Enterprise Marketing subscription with Localytics. Reach out to your Account Manager if you want to upgrade your current subscription to use the Workflow Builder.
We recommend updating your app to SDK 5.1 or higher to support the triggered messages in Workflows. While you can use Workflows with earlier SDK versions, 5.1+ processes events and gets your messages out to end users faster.
Before using the builder you'll need to complete a one-time setup of App Groups and Global Events. To configure App Groups for the first time, check out this article. For setting up Global Events, click here.